Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services
Savard, Rejean1459,97 DKK
Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque
Savard, Rejean875,33 DKK
Adapting Marketing to Libraries in a Changing and World-wide Environment / Le marketing des bibliotheques a l'heure du changement et de la mondialisation
Savard, Rejean875,33 DKK