Release, Control and Validation ITIL Intermediate Capability Handbook e-bog
84,99 DKK
(inkl. moms 106,24 DKK)
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITI...
E-bog
84,99 DKK
Forlag
TSO
Udgivet
4 november 2013
Længde
196 sider
Genrer
1DBK
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9780113314355
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Release, Control and Validation Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Change ManagementService Asset and Configuration ManagementService Validation and TestRelease and Deployment ManagementRequest FulfilmentService EvaluationKnowledge Management