Release, Control and Validation ITIL Intermediate Capability Handbook (e-bog) af itSMF UK
itSMF UK (forfatter)

Release, Control and Validation ITIL Intermediate Capability Handbook e-bog

84,99 DKK (inkl. moms 106,24 DKK)
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITI...
E-bog 84,99 DKK
Forfattere itSMF UK (forfatter)
Forlag TSO
Udgivet 4 november 2013
Længde 196 sider
Genrer 1DBK
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9780113314355
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Release, Control and Validation Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Change ManagementService Asset and Configuration ManagementService Validation and TestRelease and Deployment ManagementRequest FulfilmentService EvaluationKnowledge Management