Saxo Access Indkøbskurv
Summary: Moments of Truth (e-bog) af Publishing, BusinessNews
Publishing, BusinessNews

Summary: Moments of Truth e-bog

42,15 DKK
The must-read summary of Jan Carlzon's book: "e;Moments of Truth: New Strategies for Today's Customer-Driven Economy"e;. This complete summary of the ideas from Jan Carlzon's book "e;Moments of Truth"e; shows how the best way of delivering consistently high-quality moments of truth lies in building a customer-driven company. The author explains the six essential characteristics of…
The must-read summary of Jan Carlzon's book: "e;Moments of Truth: New Strategies for Today's Customer-Driven Economy"e;. This complete summary of the ideas from Jan Carlzon's book "e;Moments of Truth"e; shows how the best way of delivering consistently high-quality moments of truth lies in building a customer-driven company. The author explains the six essential characteristics of this type of company and how all of these elements can be brought together to achieve significant success. By applying these six principles, you can learn how to focus on your customers and guarantee success. Added-value of this summary: * Save time * Understand the key principles * Expand your business knowledge To learn more, read "e;Moments of Truth"e; to discover how you can apply the six essential principles that lead to real moments of truth.
E-bog 42,15 DKK
Kan læses i vores apps til iPhone/iPad og Android. Kan læses i iBooks, på PC, Kindle og PocketBook
Forfattere Publishing, BusinessNews (forfatter)
Forlag Business Book Summaries
Udgivet 12.11.2014
Genrer BGBA
Sprog English
Format epub
Beskyttelse LCP
ISBN 9782511021194

The must-read summary of Jan Carlzon's book: "e;Moments of Truth: New Strategies for Today's Customer-Driven Economy"e;. This complete summary of the ideas from Jan Carlzon's book "e;Moments of Truth"e; shows how the best way of delivering consistently high-quality moments of truth lies in building a customer-driven company. The author explains the six essential characteristics of this type of company and how all of these elements can be brought together to achieve significant success. By applying these six principles, you can learn how to focus on your customers and guarantee success. Added-value of this summary: * Save time * Understand the key principles * Expand your business knowledge To learn more, read "e;Moments of Truth"e; to discover how you can apply the six essential principles that lead to real moments of truth.