Effective Government Information Websites Toolkit for Implementation e-bog
158,16 DKK
(inkl. moms 197,70 DKK)
<img src="e;https://assets.oecdcode.org/ilibraryres/img/eufunded-banner3.png"e; class="e;img-responsive"e; style="e;width:80%; padding-bottom:5px;"e; alt="e;EU Funded Note"e;/> Government information websites are an important tool for governments seeking to improve communications, ease administrative burdens and provide greater access...
E-bog
158,16 DKK
Forlag
OECD
Udgivet
6 januar 2023
Længde
48 sider
Genrer
Public administration
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9789264536678
<img src="e;https://assets.oecdcode.org/ilibraryres/img/eufunded-banner3.png"e; class="e;img-responsive"e; style="e;width:80%; padding-bottom:5px;"e; alt="e;EU Funded Note"e;/> Government information websites are an important tool for governments seeking to improve communications, ease administrative burdens and provide greater access to public services for citizens and businesses. Effective information websites, centred on users' needs, can ensure a trustworthy information exchange between citizens and the public administration. This report looks at how developing a fit-for-purpose search function, using predictive text, machine learning techniques, and other functionalities, can contribute to effective information websites. It presents recommendations as well as guidelines for ensuring high-quality standards across government information websites, including upgrading them into transactional portals, where citizens may easily access public services and communicate with government agencies about their needs.