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Managing Customer Service (e-bog) af Management, Institute of Leadership &
Management, Institute of Leadership & (forfatter)

Managing Customer Service e-bog

322,59 DKK (inkl. moms 403,24 DKK)
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/...
E-bog 322,59 DKK
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Forfattere Management, Institute of Leadership & (forfatter)
Forlag Routledge
Udgivet 17 juni 2013
Længde 120 sider
Genrer Economics, Finance, Business and Management
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9781136385131

Beskrivelse

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).