Business for the 21st Century e-bog
436,85 DKK
(inkl. moms 546,06 DKK)
Using 18 new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control.
E-bog
436,85 DKK
Forlag
Palgrave Macmillan
Udgivet
11 maj 2011
Genrer
Behavioural economics
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9780230307728
Using 18 new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control.