Complete Idiot's Guide to Great Customer Service e-bog
127,71 DKK
(inkl. moms 159,64 DKK)
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you h...
E-bog
127,71 DKK
Forlag
DK
Udgivet
13 januar 2003
Længde
352 sider
Genrer
Behavioural economics
Sprog
English
Format
epub
Beskyttelse
LCP
ISBN
9780241885901
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the "e;Service Difference"e;--service that genuinely pleases your customers and sets your organization apart from the pack.