Complete Idiot's Guide to Great Customer Service (e-bog) af Karr, Ron
Karr, Ron (forfatter)

Complete Idiot's Guide to Great Customer Service e-bog

127,71 DKK (inkl. moms 159,64 DKK)
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you h...
E-bog 127,71 DKK
Forfattere Karr, Ron (forfatter)
Forlag DK
Udgivet 13 januar 2003
Længde 352 sider
Genrer Behavioural economics
Sprog English
Format epub
Beskyttelse LCP
ISBN 9780241885901
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the "e;Service Difference"e;--service that genuinely pleases your customers and sets your organization apart from the pack.