IBM Way e-bog

IBM is one of the greatest sales and marketing organizations ever assembled. Established over seventy years ago, it now employs 400,000 people and generates $50 billion a year in revenue. Yet it operates more like a cottage industry than a huge multinational organization.How does IBM do it? That's what even the most successful companies want to know. Now Buck Rodgers, the man who has personified "e;the IBM way,"e; describes for the first time the reasons behind its extraordinary achievements. He has not written a company history, or an expos, or a book on management theory. He has written a book about everything that makes IBM IBM, as only an insider could.