Secret Language of Influence e-bog
90,41 DKK
(inkl. moms 113,01 DKK)
Spanning the use of storytelling, humor, emotion-evoking language, and questions that advance the sale, this entertaining and practical book demonstrates the power of words to break down resistance and incline buyers toward purchase.A few simple words--the right words--can transform an awkward sales call into a comfortable conversation and a resistant prospect into a happy customer, which is wh...
E-bog
90,41 DKK
Forlag
AMACOM
Udgivet
11 april 2012
Længde
208 sider
Genrer
Business and Management
Sprog
English
Format
epub
Beskyttelse
LCP
ISBN
9780814417270
Spanning the use of storytelling, humor, emotion-evoking language, and questions that advance the sale, this entertaining and practical book demonstrates the power of words to break down resistance and incline buyers toward purchase.A few simple words--the right words--can transform an awkward sales call into a comfortable conversation and a resistant prospect into a happy customer, which is why author Dan Seidman teaches you to think of influence as something occurring at a level just below the buyer's awareness.The Secret Language of Influence does this by explaining not only how to identify the right words--and which to avoid--but how to use strategic key words and phrases with different potential buyers. You'll learn the best ways to approach buyers who are:motivated by benefits vs. problems (i.e., wanting to hear about the money they'll save rather than the pain they'll avoid);proactive vs. reactive;big picture vs. detail oriented;systems thinkers vs. creative minds;and those who are influenced by external feedback (testimonials, evidence) vs. internal factors (feelings, personal experiences, beliefs).Today's buyer is savvy and all too familiar with traditional selling techniques, but great selling is invisible. By identifying different ways buyers are motivated, salespeople can quickly customize their conversations and lead prospects to a yes.