Strategic Management of Professional Service Firms (e-bog) af Bente R. Løwendahl
Bente R. Løwendahl (forfatter)

Strategic Management of Professional Service Firms e-bog

180,36 DKK (inkl. moms 225,45 DKK)
In this third revised edition, professor Løwendahl discusses the following issues: - To what extent are professional service firms (PSFs) different? - When is a service (not) professional? - What are particular challenges in managing PSFs? - What are important strategic issues for PSFs? - Hiring, training and keeping the right people - Competing for, gaining, delivering, and learnin...
E-bog 180,36 DKK
Forfattere Bente R. Løwendahl (forfatter)
Forlag CBS Press
Udgivet 25 november 2011
Længde 219 sider
Genrer Business strategy
Sprog English
Format epub
Beskyttelse Adobe DRM
ISBN 9788763099622
In this third revised edition, professor Løwendahl discusses the following issues: - To what extent are professional service firms (PSFs) different? - When is a service (not) professional? - What are particular challenges in managing PSFs? - What are important strategic issues for PSFs? - Hiring, training and keeping the right people - Competing for, gaining, delivering, and learning from the "right" client projects - Delivering the "right" kind of services the "right" way - Balancing the "right" mix of individually and organizationally controlled resources (especially competence, reputation, and client relationships) - Figuring out the "right" size of the firm - Going international/global or not - Avoiding the dangers of a "fuzzy" strategy - if you deliver everything a client wants, nobody will know what you're good at The book is written for and has received praise from practitioners and academics/students alike. The 3rd edition is updated and slightly expanded.