Dansk
Call Center Handbook e-bog
436,85 DKK
(inkl. moms 546,06 DKK)
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
E-bog
436,85 DKK
Forlag
CRC Press
Udgivet
20 november 2003
Længde
283 sider
Genrer
E-commerce: business aspects
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9781482295658
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im