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Design for Six Sigma for Service (e-bog) af Yang, Kai
Yang, Kai

Design for Six Sigma for Service e-bog

729,17 DKK
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
E-bog 729,17 DKK
Kan læses i vores apps til iPhone/iPad og Android. Kan læses på Kindle
Forfattere Yang, Kai (forfatter)
Forlag McGraw Hill
Udgivet 21.06.2005
Længde 512 sider
Genrer Management and management techniques
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9780071501460

The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.