Working with Difficult People e-bog
57,30 DKK
(inkl. moms 71,62 DKK)
A practical ePub guide to working with difficult people which will give you the information and skills to succeedFind out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demons...
E-bog
57,30 DKK
Forlag
DK
Udgivet
1 oktober 2009
Længde
72 sider
Genrer
Management and management techniques
Sprog
English
Format
epub
Beskyttelse
LCP
ISBN
9781405359535
A practical ePub guide to working with difficult people which will give you the information and skills to succeedFind out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and out of topics for quick reference.