Call Center Continuity Planning e-bog
509,93 DKK
(inkl. moms 637,41 DKK)
A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outag
E-bog
509,93 DKK
Forlag
Auerbach Publications
Udgivet
23 april 2019
Længde
442 sider
Genrer
Management of specific areas
Sprog
English
Format
epub
Beskyttelse
LCP
ISBN
9780429525179
A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outag