AXELOS (forfatter)

Introduction to the ITIL Service Lifecycle e-bog

253,01 DKK (inkl. moms 316,26 DKK)

The &quote;Introduction to the ITIL(R) Service Lifecycle&quote; introduces IT service management and ITIL. It summarises the best practices described in the core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.Key features:Introduces the basic concepts of the ITIL service lifecycle, and its benefitsProvides a summary of each of th...

E-bog 253,01 DKK

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Forfattere AXELOS (forfatter)

Forlag TSO

Udgivet 30 december 2011

Længde 280 sider

Genrer Management of specific areas

Sprog English

Format pdf

Beskyttelse LCP

ISBN 9780113313150

Beskrivelse

The "e;Introduction to the ITIL(R) Service Lifecycle"e; introduces IT service management and ITIL. It summarises the best practices described in the core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.Key features:Introduces the basic concepts of the ITIL service lifecycle, and its benefitsProvides a summary of each of the five stages of the lifecycleIncludes references to the five core publications, providing an essential companion to them