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Handling Customer Disconfirmations (e-bog) af -
Mairamhof, Gaby (medforfatter)

Handling Customer Disconfirmations e-bog

265,81 DKK (inkl. moms 332,26 DKK)
The service provider's decision process is seen from an information processing perspective. Based on individual and social psychology the author develops hypotheses about what happens in the service provider's mind within each process step.
E-bog 265,81 DKK
Kan læses i vores apps til iPhone/iPad og Android.
Forfattere Mairamhof, Gaby (medforfatter)
Forlag Deutscher Universitatsverlag
Udgivet 1 juli 2013
Genrer Sales and marketing
Sprog German
Format pdf
Beskyttelse LCP
ISBN 9783322954107

Beskrivelse

The service provider's decision process is seen from an information processing perspective. Based on individual and social psychology the author develops hypotheses about what happens in the service provider's mind within each process step.