Practical Guide to Call Center Technology (e-bog) af Waite, Andrew
Waite, Andrew (forfatter)

Practical Guide to Call Center Technology e-bog

436,85 DKK (inkl. moms 546,06 DKK)
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
E-bog 436,85 DKK
Forfattere Waite, Andrew (forfatter)
Forlag CRC Press
Udgivet 2 januar 2002
Længde 497 sider
Genrer Public relations
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9781482280753
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording