Dansk
Complete Guide to Customer Support e-bog
436,85 DKK
(inkl. moms 546,06 DKK)
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
E-bog
436,85 DKK
Forlag
CRC Press
Udgivet
4 januar 2002
Længde
272 sider
Genrer
Customer services
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9781482280760
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t