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Designing the Best Call Center for Your Business (e-bog) af Read, Brendan
Read, Brendan (forfatter)

Designing the Best Call Center for Your Business e-bog

436,85 DKK (inkl. moms 546,06 DKK)
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
E-bog 436,85 DKK
Kan læses i vores apps til iPhone/iPad og Android.
Forfattere Read, Brendan (forfatter)
Forlag CRC Press
Udgivet 2 januar 2005
Længde 300 sider
Genrer Customer services
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9781482280906

Beskrivelse

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f