Thank God It's Sunday! e-bog

"e;In Thank God It's Sunday Bernard Smalls delivers the good news that a serving heart is the key to prosperity. This uplifting parable-based on a true account of a wildly successful car dealership-shows that profit is the applause we get for taking care of our customers."e;-Ken Blanchard, co-author of The One Minute Manager and Raving FansWhy read TGI Sunday?Bernard Smalls, a former professional drummer, started his customer service career washing cars in Alaska. That's cold! Today as a corporate trainer he teaches in a fun, motivating way the TGI Sunday principles of excellent customer service. Readers of TGI Sunday are guaranteed to be motivated, inspired, entertained, and enlightened."e;In Thank God It's Sunday, Bernard Smalls delivers an awesome message of true customer service with a new level of excitement and passion. The principles in this book can be applied to any business old or new to help create customers for life! This book is a must read!"e;-David Martin-New York Life Insurance Companies-Partner, Atlanta, Georgia"e;I found Bernard's book to provide some really great insight into sales and team building. Really a must read for any aspiring to reach their full potential in either sales or sales management."e;-William "e;Bub"e; Brill-New York Life Insurance Companies-Managing Partner, Greenville, South Carolina"e;I am a real fan of Bernard Smalls. Bernard is one of the most effective speakers I know. His excellent content and enthusiasm will inspire any audience. Bernard is a real winner."e;-Dr. Ken Blanchard"e;So many books are related to special systems to make production and profits in a mechanized way that suits and empowers the corporation. This new book of O. Bernard Smalls focuses in on the only real way of having business permanence: the customer. It is the customer that keeps a business alive, it is the customer that creates employment and it is the customer that is the only way to make a profit. 'Wake up corporations and appreciate and thank God for the customer.'"e;-Peter J. Daniels, Best Selling Author, Millionaire Real Estate Developer, and Australia's Top Motivational Speaker