Hospitality Trends and Dimensions e-bog

Today's ever-expanding global economy has made travel the number one industry, boasting a customer base that is wealthier and more technologically savvy than ever. How can a hotel owner compete for the attention of this growing crowd? A look at the latest trends in hospitality reveals what's hot the convenience of technology and a more relaxed use of space. The latest word? Like everywhere else wireless. Cell phones, laptops, PalmPilots most of us would be lost without them. For business travelers in particular, access to e-mail and corporate networks is crucial. Generally, this connection is provided through dial-up access, but improvements in virtual private networks are changing that. This book fulfills the long felt necessity of a text dealing with concepts of this subject. It can also prove to be a worthy companion and guide for the students, users and researchers.