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Call Center Handbook (e-bog) af Dawson, Keith
Dawson, Keith (forfatter)

Call Center Handbook e-bog

509,93 DKK (inkl. moms 637,41 DKK)
This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
E-bog 509,93 DKK
Kan læses i vores apps til iPhone/iPad og Android.
Forfattere Dawson, Keith (forfatter)
Forlag CRC Press
Udgivet 30 marts 2007
Længde 284 sider
Genrer Information technology: general topics
Sprog English
Format pdf
Beskyttelse LCP
ISBN 9781482280623

Beskrivelse

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.