Service Design e-bog
273,24 DKK
(inkl. moms 341,55 DKK)
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
E-bog
273,24 DKK
Forlag
Rosenfeld Media
Udgivet
13 marts 2013
Længde
216 sider
Genrer
UDV
Sprog
English
Format
pdf
Beskyttelse
LCP
ISBN
9781933820613
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.