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Service Design (e-bog) af Reason, Ben
Reason, Ben (forfatter)

Service Design e-bog

273,24 DKK (inkl. moms 341,55 DKK)
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
E-bog 273,24 DKK
Kan læses i vores apps til iPhone/iPad og Android.
Forfattere Reason, Ben (forfatter)
Forlag Rosenfeld Media
Udgivet 13 marts 2013
Længde 216 sider
Genrer UDV
Sprog English
Format epub
Beskyttelse LCP
ISBN 9781933820613

Beskrivelse

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.