Saxo Access Indkøbskurv
Service Design (e-bog) af Reason, Ben
Reason, Ben

Service Design e-bog

273,24 DKK
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
E-bog 273,24 DKK
Kan læses i vores apps til iPhone/iPad og Android. Kan læses på Kindle
Forfattere Reason, Ben (forfatter)
Forlag Rosenfeld Media
Udgivet 13.03.2013
Længde 216 sider
Genrer UDV
Sprog English
Format epub
Beskyttelse LCP
ISBN 9781933820613

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.