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Delighting Your Customers

Delighting Your Customers

Avril Owton MBE, Owton MBE

91,93 DKK

Ignore Your Customers (and They'll Go Away)

Ignore Your Customers (and They'll Go Away)

Solomon, Micah

146,74 DKK

What Customers Hate

What Customers Hate

Webb, Nicholas

108,68 DKK

Service Leadership

Service Leadership

Strother, Judith

729,17 DKK

Six Principles of Service Excellence

Six Principles of Service Excellence

Gilbert-Jamison, Theo

84,99 DKK

Strategic Customer Relationship Management in the Age of Social Media

Strategic Customer Relationship Management in the Age of Social Media

Amir

2190,77 DKK

Superior Customer Value

Superior Customer Value

Ellison, D. Hank

2190,77 DKK

Everything Guide to Customer Engagement

Everything Guide to Customer Engagement

Pophal, Linda

148,75 DKK

Customer Relationship Management Systems Handbook

Customer Relationship Management Systems Handbook

Sharp, Duane E.

948,41 DKK

Revenue Assurance

Revenue Assurance

Priezkalns, Eric

1094,57 DKK

Analyzing the Cultural Diversity of Consumers in the Global Marketplace

Analyzing the Cultural Diversity of Consumers in the Global Marketplace

Lucia

2190,77 DKK

Strategic Customer Relationship Management in the Age of Social Media

Strategic Customer Relationship Management in the Age of Social Media

Amir

2190,77 DKK

Thank God It's Sunday!

Thank God It's Sunday!

Smalls, O. Bernard

40,46 DKK

Successful Customer Relationship Management Programs and Technologies: Issues and Trends

Successful Customer Relationship Management Programs and Technologies: Issues and Trends

Riyad

2190,77 DKK

Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus

Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus

Pedro

2190,77 DKK

Dangerous Customer Service

Dangerous Customer Service

Impact Innovation, Impact Innovation

91,93 DKK

Predictive Dialing Fundamentals

Predictive Dialing Fundamentals

Thatcher, Ken

322,59 DKK

Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business

Read, Brendan

436,85 DKK

Customer Service Over the Phone

Customer Service Over the Phone

Coscia, Stephen

230,54 DKK

Complete Guide to Customer Support

Complete Guide to Customer Support

Fleischer, Joe

436,85 DKK

Practical Zendesk Administration

Practical Zendesk Administration

Young, Anton de

166,54 DKK

Customer Romance

Customer Romance

Halm, J.N

33,72 DKK

Practical Zendesk Administration

Practical Zendesk Administration

Young, Anton de

166,54 DKK

Customer Service

Customer Service

Chinunda, Emmanuel Danstan

40,46 DKK

Come Back Culture

Come Back Culture

Malm, Jonathan

87,29 DKK

Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities

Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities

Giuseppe

2190,77 DKK

Guide to Customer Service Excellence

Guide to Customer Service Excellence

VanAntwerp, James

50,64 DKK

Unlocking the Customer Value Chain

Unlocking the Customer Value Chain

Piechota, Greg

123,90 DKK

Strategic Uses of Social Media for Improved Customer Retention

Strategic Uses of Social Media for Improved Customer Retention

Izzat

2190,77 DKK

Consumer Information Systems and Relationship Management: Design, Implementation, and Use

Consumer Information Systems and Relationship Management: Design, Implementation, and Use

Paul

2190,77 DKK